QuickMist® SmartTrack™ Frequently Asked Questions
NICORETTE® QuickMist® SmartTrack™
NICORETTE® QuickMist® SmartTrack™ uses Near Field Communication (NFC) technology – this is the same technology as used for contactless payments systems such as Apple Pay® and Google Pay™.
iPhone 7 and later models support NFC. You can check the model name in Settings > General > About in iOS. The companion NICORETTE® Stop Smoking app requires iOS 11 or later. The majority of latest Android devices support NFC already. On Pixel phones, you can check if the feature is enabled in Settings > Connected devices > Connection preferences > NFC.
Download the NICORETTE® Stop Smoking app and set up your profile. Click here to download the iPhone app or click here to download the Android app.
Check that your phone is unlocked and that you’re tapping the back of the product to the correct part of your phone. Hold the top of your iPhone against the back of the SmartTrack™ cannister. For an Android phone, position the back of your phone against the back of the SmartTrack™ cannister. If you have a phone case on, it may be blocking the connection to your phone. For some older phone models, you may need to have the app already open for the tap to register.
Apple Pay® is a trademark of Apple Inc. Google Pay™ is a trademark of Google LLC.
You can’t track usage when your phone is locked – this is to ensure you don’t accidentally track additional usage. Some newer phone models support tracking when the app is not open. When you tap the device, a small notification will pop up asking if you want to track usage for that tap.
NICORETTE®️ QuickMist®️ SmartTrack™ is compatible with mobile phones that support the use of Near Field Communication (NFC) technology. iPhone 7 and later models support NFC. You can check the model name in Settings > General > About in iOS. The companion NICORETTE® Stop Smoking app require iOS 11 or later. The majority of latest Android devices support NFC already. On Pixel phones, you can check if the feature is enabled in Settings > Connected devices > Connection preferences > NFC.
A Near Field Communication (NFC) chip is housed in the back of the QuickMist® SmartTrack™ cannister. This technology is also found in contactless cards and payment services like in Apple Pay® and Google Pay™. When the NFC chip is in close proximity to the phone’s NFC receiver, it will register that usage event in the NICORETTE® Stop Smoking app. You can find more information on how to use the product within the app.
The app does not require Bluetooth or a Wi-Fi internet connection.
To track your NRT usage after one spray, hold the top of your iPhone against the back of the SmartTrack™ cannister. For an Android phone, position the back of your phone against the back of the SmartTrack™ cannister. Your phone should be unlocked and on some older phone models, you may need to have the app already open for the tap to register.
When you tap the device, a small notification will pop up asking if you want to track usage for that tap. Press ‘Yes’ to confirm. If you registered a tap by accident, simply press ‘Cancel’ on the notification that shows up. Every tap tracks one spray used from the cannister, so if you tap the product to your phone 3 times, 3 sprays will be recorded in the app. It is also possible to manually record usage by pressing the “+” icon on the navigation bar at the bottom of the dashboard screen. Please ensure you track each spray i.e. if you spray twice, track twice.
If you accidentally track NICORETTE® Quickmist® SmartTrack™ usage and you’ve not yet confirmed your track, you can press ‘Cancel’ within the pop up that asks you if you want to track usage. If you do accidentally record a use, it is possible to delete a tracked usage. Simply go to the Dashboard, press on the box at the top left corner where it shows the number of NRT uses. Then press on the trash icon next to the tracked usage that you would like to delete.
No configuration of NICORETTE® QuickMist® SmartTrack™ is needed. Once you have downloaded the NICORETTE® Stop Smoking app, simply tap the product to your phone to begin tracking.
NICORETTE® Stop Smoking App
The NICORETTE® Stop Smoking App is a free app, available on iOS and Android, helps keep track of your NICORETTE® QuickMist® SmartTrack™ usage and provides a custom guided plan that is built with your quitting goals in mind. Download the app and set up your profile to generate a plan that is right for you.
Yes, it is available free of charge. Click here to download the iPhone app or click here to download the Android app.
Download the app and set up your profile to generate a plan that is right for you. It will guide you through a set of structured goals to help you make progress toward a smoke-free and nicotine-free life.
The app is designed to be used with NICORETTE® QuickMist® SmartTrack™. However, you can also track any Nicotine Replacement therapy or cigarette usage in the app. The app does not track or provide recommendations regarding usage of e-cigarettes. Please note that NICORETTE® QuickMist® SmartTrack™ is our only connected NRT product; if you’re using any other NRT products you must track them manually on the app. To manually track NRT usage and Cigarettes smoked in the app press the “+” icon on the navigation bar at the bottom of the Dashboard screen.
Yes, the app is personalized to your user profile so you can shape your plan based on your quit goals and you can continue track cigarette usage over time. The app was developed with behavioral scientists and includes support content that can be used with or without the use of Nicotine Replacement Therapy products.
If you lapse back into smoking, you can start back at Level 1 (Preparing for your quit) or Level 2 (Reduce your cigarettes). You do not need to reset the data unless you want to.
Yes! To restart a goal, go into the Goals tab. Click on your active goal. At the bottom your active goal, click on the 3 dots on the bottom right next to the time and click “Restart goal”.
If you need to reset the app for another reason, you can do so in the ‘Settings’ screen. This will reset all your data within the app. Please note resetting the app will mean you will lose any previous tracking you have recorded.
The NICORETTE® Stop Smoking app can help track your Nicotine Replacement Therapy and cigarette usage, the money you’ve saved by quitting smoking and the length of time you have been smoke-free. The NICORETTE® Stop Smoking app builds a personalized quit plan, enabling you to set your own milestones to reach your goal.
Quitting smoking is hard but the NICORETTE® Stop Smoking app can help you on your journey to becoming smoke-free.
Tap and track your nicotine usage with the New NICORETTE® QuickMist® SmartTrack™ Mouth Spray:
Set personalized goals and structure your quit plan
Get tips and support on how to stop smoking
Track your smoke-free days
See how much money you’ve saved by quitting
We only collect anonymized usage data for diagnostics purposes. The data collected is not linked to your identity. Please see our privacy policy on the NICORETTE® website or within the app for details.
There are 4 different Levels in the app. Each Level consists of recommended goals to complete to support you toward your quit journey:
Level 1 mentally prepares you to begin and helps you get familiar with the app and tracking your usage.
Level 2 helps you to reduce the number of cigarettes you smoke over a period of time.
Level 3 helps you transition over to NICORETTE® Nicotine Replacement Therapy.
Level 4 helps you focus on becoming nicotine-free by reducing your NICORETTE® Nicotine Replacement Therapy.
You complete a level by achieving the goals within it. To get the most from the app, it’s recommended to complete all the goals within each Level. Completing a Level will unlock it. You can return to a previously completed Level at any time. If you indicated that you have already stopped smoking, the app will place you at Level 3, which helps you transition over to Nicotine Replacement Therapy.