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NICORETTE® Money Back Offer

If you are not completely satisfied with your NICORETTE® product, we will refund the purchase price*. Subject to the terms and availability of the offer.

How to Receive Your Refund

To receive your refund, mail a completed copy of the NICORETTE® SATISFACTION GUARANTEED OR MONEY BACK OFFER* FORM with your original sales receipt (no photocopies alterations or reproductions of any kind will be accepted) and minimum 40% of the unused product in its original packaging to:

NICORETTE® Money Back Offer
Johnson & Johnson Inc.
Quality Dept.
890 Woodlawn Rd West
Guelph ON
N1K 1A5


*Applicable to purchases made between November 1, 2017 and December 31, 2018. Offer valid on participating NICORETTE® products purchased over the counter in Canada (offer excludes prescription sales and NICORETTE® QuickMist® dual pack, Extreme Chill® Mint gum 2 mg 260ct, Extreme Chill® Mint gum 4 mg 260ct, NICORETTE® Mini Mint Lozenge 2 mg 176ct).

Limit one refund per household and organization per product format (i.e. gum, lozenge, inhaler or NICORETTE® QuickMist®). Maximum amount eligible per product format is CDN $44.00 before applicable taxes.

Applications must be post-marked within four (4) weeks from purchase date shown on receipt. Sales receipt must clearly identify applicable NICORETTE® products as well as store name and purchase price. Inner packaging must be returned along with outer packaging. Refunds will not be processed for expired product or non-compliant/incomplete/illegible claims. Please allow 4 – 6 weeks for delivery of cheque by regular class mail.

McNeil Consumer Healthcare, division of Johnson & Johnson Inc. are not responsible for submissions which may become lost in the mail/are never received. Offer valid in Canada only and subject to change. McNeil Consumer HealthCare, Division of Johnson & Johnson Inc. reserves the right, in their sole discretion, to terminate and/or modify this offer in any way, at any time, for any reason without prior notice. This offer is not open to employees of Johnson & Johnson Inc., their agencies or vendors connected professionally with this promotion, and persons with whom they are domiciled.

Johnson & Johnson Inc.'s Privacy Policy governs the collection and use of your personal information. Your personal information will only be used for the purpose of administering this reimbursement offer. To review the Privacy Policy please visit:

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